Privacy Policy

Last updated: 1st January 2026

Introduction

StellarMentor Ltd ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website stellarmentor.pro and use our services. We are the data controller for the purposes of the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Data Controller Information

StellarMentor Ltd is the data controller responsible for your personal data. Our contact details are:

Data We Collect

We may collect and process the following types of personal data about you:

Information You Provide Directly

The data we collect directly from you includes personal information you provide when you:

  • Contact us through our website forms or email
  • Request information about our services
  • Subscribe to our newsletter or communications
  • Engage our services for cosmetic compliance consulting
  • Participate in surveys or provide feedback

This data collection may include your name, email address, phone number, company information, job title, and any other information you choose to provide in your communications with us.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage patterns, including IP address, browser type and version, operating system, referring website, pages viewed, and time spent on our website. This information helps us understand how visitors use our website and improve our services.

How We Use Your Information

We use your personal data for the following purposes, based on legitimate business interests and legal obligations:

Service Provision

We use of your data to provide our cosmetic compliance consulting services, respond to your enquiries, process service requests, and maintain our business relationship with you. This includes communicating about your projects, providing expert guidance, and delivering the services you have requested.

Communication and Support

We use your contact information to respond to your questions, provide customer support, send service-related communications, and keep you informed about updates to our services that may affect you.

Legal Compliance

We may process your data to comply with legal obligations, such as maintaining records for tax and accounting purposes, responding to legal requests, and ensuring compliance with applicable regulations in the cosmetic industry.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner or by visiting our Cookie Policy page for detailed information about the cookies we use.

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal bases:

  • Consent: When you provide explicit consent for specific processing activities
  • Contract: When processing is necessary for the performance of a contract with you
  • Legitimate interests: When we have a legitimate business interest that doesn't override your rights
  • Legal obligation: When we must process data to comply with legal requirements

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal data to third parties except in the following circumstances:

  • With your explicit consent
  • To trusted service providers who assist us in operating our website and conducting our business
  • When required by law or to protect our legal rights
  • In connection with a business transfer, merger, or acquisition

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Generally, we retain client information for seven years after the end of our business relationship to comply with legal and regulatory requirements. Marketing communications data is retained until you unsubscribe or withdraw consent.

Your Rights

Under GDPR and applicable data protection laws, you have the following rights regarding your personal data:

  • Right of access: Request copies of your personal data
  • Right to rectification: Request correction of inaccurate or incomplete data
  • Right to erasure: Request deletion of your personal data in certain circumstances
  • Right to restrict processing: Request limitation of how we process your data
  • Right to data portability: Request transfer of your data to another service provider
  • Right to object: Object to processing based on legitimate interests
  • Right to withdraw consent: Withdraw consent where processing is based on consent

Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

As we operate primarily within the European Union, your data is generally processed within the EU/EEA. If we need to transfer your data outside the EU/EEA, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us:

For privacy-related enquiries, contact information is available through multiple channels. We aim to respond to all privacy requests within one month of receipt.

Supervisory Authority

You have the right to lodge a complaint with the Irish Data Protection Commission if you believe we have not handled your personal data in accordance with applicable laws. You can contact them at www.dataprotection.ie or by phone at +353 761 104 800.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Cookie Policy Reference

For detailed information about our use of cookies and similar technologies, please refer to our Cookie Policy, which forms part of this Privacy Policy and provides specific information about the cookies we use, their purposes, and how you can manage your preferences.